#97 Operating Well: What I Learned at Stripe

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Operating Well: What I Learned at Stripe

Over the last few years, I’ve grown from a fine to a good operator. Some of these lessons I learned by watching some great operators during my time at Stripe, and some I learned the hard way.

The Structure and Process Fallacy

“If our teams were just organized in the right way, and we adopted the agile process, we’d be so much more efficient.”

Fundamental Software Architectural Patterns

Patterns are essentially reusable solutions to common problems. When faced with a problem it is reasonable to consider a catalog of patterns in order to find suitable existing solutions before designing something entirely new. Then, it will be a matter of adapting these patterns to the scope of our reality.

Write Simply, Change Effectively

One of my coaching clients, a Head of Engineering at his company, has been dealing with a small “re-org”. While supporting him, I again realized how organizational change is difficult but also how leaders are often concerned that it will rattle their people and affect their motivation.

How to Structure your Product Org to Optimise for Growth

When a company grows quickly, it undergoes stress. The faster the growth, the more the stress. Structure can make the situation better, but only if it is designed correctly for growth. Good structure provides a scaffold that allows your organization to grow. Poor structure can make things worse.

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